Characteristic polynomial
$$\begin{equation}\lambda^{2} \left(\lambda^{2} + 12 \lambda + 4\right) \left(\lambda^{2} - 12 \lambda + 4\right)\notag\end{equation}$$
Minimal polynomial
$$\begin{equation}\lambda \left(\lambda^{2} + 12 \lambda + 4\right) \left(\lambda^{2} - 12 \lambda + 4\right)\notag\end{equation}$$